A Complete Guide to Virtual Healthcare
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April 1, 2020
Today, more than 74% of large companies and 67% of small organizations now offer some form of virtual healthcare benefit. Increasingly, those numbers extend beyond full-time employees to include contractors, freelancers and part-time workers. In an eco...
RFP Resources for Procuring an Outsourced Customer Care Solution
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March 19, 2020
Choosing an outsourced customer care partner might just be one of the most complex procurement scenarios out there. After all, this is a partner who will hold your brand and reputation in their hands, interfacing with your loyal (and often concerned) c...